Expert
Expert
strategy
leadership
connection
advocacy
strategy
strategy
leadership
connection
advocacy
strategy
strategy
leadership
writing
advocacy
strategy
strategy
leadership
connection
advocacy
strategy
For over 15 years, I’ve partnered with executives, nonprofit leaders, and families to drive organizational transformation, foster inclusive cultures, and build stronger connections through strategic HR, advocacy, and communications.
For over 15 years, I’ve partnered with executives, nonprofit leaders, and families to drive organizational transformation, foster inclusive cultures, and build stronger connections through strategic HR, advocacy, and communications.
For over 15 years, I’ve partnered with executives, nonprofit leaders, and families to drive organizational transformation, foster inclusive cultures, and build stronger connections through strategic HR, advocacy, and communications.
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overview
overview
overview
I believe people are the heart of every successful organization and community.
I believe people are the heart of every successful organization and community.
I believe people are the heart of every successful organization and community.
My career began in corporate HR at The Jacobsen Group/Interliant, where I was exposed to the full life cycle of a company from rapid expansion through M&A to dissolution. As an HRIS consultant I built a recruiting app to help our HR team scale the rapidly growing organization. Later in my career I served as a trusted advisor to leadership at Workscape/ADP, supporting more than 400 employees across technical, call center, and global operations. Since then, I’ve expanded my impact through board leadership, policy development, and organizational change management—helping both businesses, nonprofits and volunteer groups thrive in times of transformation.
My career began in corporate HR at The Jacobsen Group/Interliant, where I was exposed to the full life cycle of a company from rapid expansion through M&A to dissolution. As an HRIS consultant I built a recruiting app to help our HR team scale the rapidly growing organization. Later in my career I served as a trusted advisor to leadership at Workscape/ADP, supporting more than 400 employees across technical, call center, and global operations. Since then, I’ve expanded my impact through board leadership, policy development, and organizational change management—helping both businesses, nonprofits and volunteer groups thrive in times of transformation.
My career began in corporate HR at The Jacobsen Group/Interliant, where I was exposed to the full life cycle of a company from rapid expansion through M&A to dissolution. As an HRIS consultant I built a recruiting app to help our HR team scale the rapidly growing organization. Later in my career I served as a trusted advisor to leadership at Workscape/ADP, supporting more than 400 employees across technical, call center, and global operations. Since then, I’ve expanded my impact through board leadership, policy development, and organizational change management—helping both businesses, nonprofits and volunteer groups thrive in times of transformation.
HR Strategy
Shaping people strategy and high-performing cultures
Change Leadership
Partnering with executives to drive transformation
Family Advocacy
Supporting families navigating special education
Community Voice
Strengthening ties through storytelling and engagement
HR Strategy
Shaping people strategy and high-performing cultures
Change Leadership
Partnering with executives to drive transformation
Family Advocacy
Supporting families navigating special education
Community Voice
Strengthening ties through storytelling and engagement
HR Strategy
Shaping people strategy and high-performing cultures
Change Leadership
Partnering with executives to drive transformation
Family Advocacy
Supporting families navigating special education
Community Voice
Strengthening ties through storytelling and engagement
Strategy & Leadership
Strategy & Leadership
Strategy & Leadership
From global expansion projects to grassroots policy transformation, my HR leadership centers on people-first strategies that build resilient, high-performing organizations.
From global expansion projects to grassroots policy transformation, my HR leadership centers on people-first strategies that build resilient, high-performing organizations.
My approach
My approach
Executive Partnership: Trusted advisor to C-suite and board leaders on organizational effectiveness, workforce planning, and cultural transformation.
Change Leadership: Experienced in guiding companies through restructures, office expansions/closures, and policy overhauls while maintaining engagement.
Talent Development: Created leadership training frameworks, performance management systems, and recognition programs that improved retention and culture.
Executive Partnership: Trusted advisor to C-suite and board leaders on organizational effectiveness, workforce planning, and cultural transformation.
Change Leadership: Experienced in guiding companies through restructures, office expansions/closures, and policy overhauls while maintaining engagement.
Talent Development: Created leadership training frameworks, performance management systems, and recognition programs that improved retention and culture.
Highlights from My Career
Highlights from My Career
Workscape/ADP
Served as the primary HR Business Partner for a 400+ employee organization, advising executives, managing complex employee relations, and scaling operations globally • Guided the HR transition for an India office expansion recognized as the “smoothest HR transition” by implementation partners • Designed and launched the company’s first Leadership Educational Series, online Manager Toolkit, and employee survey programs.
Medfield TV (Board Member)
Rewrote bylaws and employment policies to align with compliance and drive organizational stability.
Workscape/ADP
Served as the primary HR Business Partner for a 400+ employee organization, advising executives, managing complex employee relations, and scaling operations globally • Guided the HR transition for an India office expansion recognized as the “smoothest HR transition” by implementation partners • Designed and launched the company’s first Leadership Educational Series, online Manager Toolkit, and employee survey programs.
Medfield TV (Board Member)
Rewrote bylaws and employment policies to align with compliance and drive organizational stability.
Communications
Communications
Communications
Across nonprofits, boards, and community organizations, I’ve seen how effective communication doesn’t just inform, it connects, inspires, and drives change.
Across nonprofits, boards, and community organizations, I’ve seen how effective communication doesn’t just inform, it connects, inspires, and drives change.
My approach
My approach
Data-Driven Engagement: Use analytics to understand audiences and measure the success of communications campaigns.
Storytelling for Impact: Translate complex ideas into clear, compelling messages that inspire action.
Multi-Channel Strategy: Leverage newsletters, social media, and press outreach to expand reach and deepen relationships
Data-Driven Engagement: Use analytics to understand audiences and measure the success of communications campaigns.
Storytelling for Impact: Translate complex ideas into clear, compelling messages that inspire action.
Multi-Channel Strategy: Leverage newsletters, social media, and press outreach to expand reach and deepen relationships
Highlights from My Career
Highlights from My Career
Workscape/ADP
At Workscap/ADP, responding to data gathered during an evaluation of our recruiting process, launched a redesign of our corporate careers page, including short videos of employees talking about why they liked working there. Resulted in most visited page on our website.
BSA Troop 89 (Communications Chair)
Doubled online engagement and drove an 85% increase in fundraising revenue through digital transformation • Launched a redesigned newsletter reaching 400+ subscribers with a 75% boost in engagement • Strengthened external media relationships, increasing local press coverage by 50%.
Medfield SEPAC (Co-President & Communications Chair)
Led measurable growth in community engagement: 55% increase in Instagram following, 79% increase in newsletter distribution, and 47% growth on Facebook.
Workscape/ADP
At Workscap/ADP, responding to data gathered during an evaluation of our recruiting process, launched a redesign of our corporate careers page, including short videos of employees talking about why they liked working there. Resulted in most visited page on our website.
BSA Troop 89 (Communications Chair)
Doubled online engagement and drove an 85% increase in fundraising revenue through digital transformation • Launched a redesigned newsletter reaching 400+ subscribers with a 75% boost in engagement • Strengthened external media relationships, increasing local press coverage by 50%.
Medfield SEPAC (Co-President & Communications Chair)
Led measurable growth in community engagement: 55% increase in Instagram following, 79% increase in newsletter distribution, and 47% growth on Facebook.
Advocacy & Family Support
Advocacy & Family Support
Advocacy & Family Support
By combining professional advocacy training with lived experience, I help families find clarity, connection, and confidence in navigating systems that often feel overwhelming.
By combining professional advocacy training with lived experience, I help families find clarity, connection, and confidence in navigating systems that often feel overwhelming.
My approach
My approach
Empower Families: Equip parents with the tools, confidence, and knowledge to advocate for their children.
Build Community: Create collaborative spaces where families can share experiences, exchange resources, and support one another.
Transform Organizations: Strengthen parent advocacy groups with structure, communications, and strategy to amplify impact.
Empower Families: Equip parents with the tools, confidence, and knowledge to advocate for their children.
Build Community: Create collaborative spaces where families can share experiences, exchange resources, and support one another.
Transform Organizations: Strengthen parent advocacy groups with structure, communications, and strategy to amplify impact.
Highlights from My Career
Highlights from My Career
Co-President, SEPAC
Transformed a local volunteer group into a recognized “Gold Standard” organization through culture change, strategic communications, and engagement growth (55% increase Instagram, 79% increase newsletter reach).
Parent Connection Group Leader
Built a free peer network for families navigating ADHD, sharing resources and facilitating meaningful connections. Authored an ebook on skill-building for children with ADHD to make and keep friends.
IEP Coaching Specialist (Federation for Children with Special Needs)
Providing one-on-one coaching to families navigating IEP processes, using advanced advocacy training to guide 80+ families.
Recognition Programs
Designed and implemented initiatives to highlight inclusion and advocacy within schools, celebrating 17 individuals in the inaugural year.
Co-President, SEPAC
Transformed a local volunteer group into a recognized “Gold Standard” organization through culture change, strategic communications, and engagement growth (55% increase Instagram, 79% increase newsletter reach).
Parent Connection Group Leader
Built a free peer network for families navigating ADHD, sharing resources and facilitating meaningful connections. Authored an ebook on skill-building for children with ADHD to make and keep friends.
IEP Coaching Specialist (Federation for Children with Special Needs)
Providing one-on-one coaching to families navigating IEP processes, using advanced advocacy training to guide 80+ families.
Recognition Programs
Designed and implemented initiatives to highlight inclusion and advocacy within schools, celebrating 17 individuals in the inaugural year.
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I met Melissa through her strong advocacy as Co-President of Medfield SEPAC. In her two-year tenure, she elevated the organization by enhancing social media presence, creating dynamic events for community engagement, and strengthening often-fraught relationships between schools and parents. She was a valued asset who left big shoes to fill.
Corinne Schieffer
Co-President, SEPAC
"
Melissa applied her deep experience in HR and communications to my campaign for local office, building an inclusive, engaging presence that connected with the community. Her ability to partner, strategize, and create meaningful visuals strengthened and clarified my message and greatly contributed to my election success!
Elise
School Committee Member
"
Melissa brought fresh energy as SEPAC co-president, highlighting special education strengths and launching parent connection groups. She used her digital marketing expertise to revamp our social media and website, creating a more connected community. She was an excellent leader and communicator who made significant contributions to our SEPAC. Working with her was a pleasure.
Kelly Behbehani
Co-President, SEPAC